- What's the difference between a credit card and a debit card?
- Is it safe to order products online using my credit card or checking information?
- Do I need to register?
- If I register will I be deluged with junk mail?
- Why do I have to create a username and password?
- What are cookies?
- How do I shop online?
- What happens when I place an order online?
- Can I order by phone?
- Is my information secure using this site?
- What are your terms and conditions?
What's the difference between a credit card and a debit card? Back to Top
A credit card is a card that lets a consumer access funds in a credit line set aside for that user. When the purchase is made, and settlement occurs, funds are drawn from the credit line and deposited to the merchant's account.
On the other hand, a debit card is a payment card whose funds are withdrawn directly from the cardholder's checking account. With an on-line debit card, the customer must enter a PIN to authorize payment at the time of sale (and the funds are settled through a debit network). In the case of off-line debit cards (generally with Visa or MasterCard logos) the customer signs a receipt, as would be the case in a credit card transaction. In this case, the funds are transferred after batch settlement.
Is it safe to order products online using my credit card or checking information? Back to Top
When you make a purchase online, be sure to look for the little lock icon on the bottom of your web browser to make sure that your personal information will be protected by secure encryption when it is sent over the internet.
Do I need to register? Back to Top
Yes, because there are some nice benefits to registering:
- Once you provide your billing and shipping address, you will not have to retype it each time you return to the site.
- We can locate your order faster if any questions or concerns arise.
- You will not be able to shop without registering.
If I register will I be deluged with junk mail? Back to Top
No, you will receive our weekly Fitness-4-Life Newsletter that includes exercise tips, information and recipes along with special shopping incentives and discount coupon pages only available to newsletter subscribers. Occasionally, we will send special notices about upcoming events or sales that may be of interest to you, but most likely those will be included in the newsletter. I hate to receive gobs of email and I don't wish it on my customers, so I don't do it. Plus, you also get a 15% discount for signing up for the newsletter and you can un-subscribe at any time.
Why do I have to create a username and password? Back to Top
This is how we keep your records separate from everyone else's. Also, it makes it easier for us to find you and your order information if any issues come up.
Caution : Do not make up a password based on your birth year, pet names, or middle name, because if you do draw the attention of a hacker, these are too easy to guess. If you forget your password, you may retrieve it by hitting the “forgot password” button on the “My Account” or “Checkout” page.
What are cookies? Back to Top
A cookie is a small file that OptimumBodySculpting.com sends to your browser after you register. The cookie contains our store's name and a code identifying you, something like your Customer Identification Number. The browser looks on your hard disk, in the directory for temporary Internet files, and when it finds a cookie with OptimumBodySculpting.com's name on it, sends that back to our store. OptimumBodySculpting.com digests the cookie and discovers your Customer Identification Number. In a few seconds, the store pulls up all your information. The store has recognized you, thanks to the cookie exchange. The cookie is reassuring evidence that you are who you say you are and, in fact, you are a repeat customer, the best kind.
What happens when I place an order online? Back to Top
If you provided a valid e-mail address during the purchase process, you will receive an e-mail message containing the various shipping options that are available to your destination. You will have the option to select from one of the shipping options or you can choose to cancel your order.
Can I order by phone? Back to Top
Sure! We'd be happy to take your order by phone. We do prefer that you order through the website, as this is the fastest way to get your order processed, however, you may reach us at (678) 809-1509 - Ext 16. Please leave a message with your name, phone number and the best time of day that you can be reached. If you tell us what you are interested in, this will help us to respond to your needs faster.
RETURNS and REFUNDS:
Please be sure to read this page carefully before placing an order with OptimumBodySculpting.com.
How long is my store credit good for? Back to Top
Your store credit code is valid for up to one year from the date it was issued.